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Written by Anna Milford, 2006   
 

Should I install a burglar alarm?

It depends on where you live. A woman living in a flat, with key-holder only entry, probably does not need one, however a lone woman in a country cottage might be reassured since the noise scares off all but the most determined or desperate of thieves. Such devices can reduce insurance premiums, but frequent false alarms are very unpopular and if you have to go downstairs to the kitchen or the bathroom you may not want to set the alarm to ‘active’ during the night. Cost is another factor with even a simple system costing from around £800. There is also a school of thought that a burglar alarm suggests you have plenty worth stealing.

Perhaps more important from the point of view of an elderly person on their own is a personal alarm worn around the neck and connected through the phone line to a central point. Operated by pressing a button, these monitoring systems have prevented many deaths through falls and other accidents. The cost of around £25 a quarter is well worth the peace of mind.

The telephone

A woman on her own should make sure her name in the phone book is an initial and surname only. Even with this precaution you can receive nuisance calls. These callers are excited by agitated or disgusted responses to obscenities or heavy breathing, so say nothing, replace the receiver, note the time and report to BT. If calls persist they will change your number, but think twice about going ex-directory, which makes contact difficult in an emergency.

When you answer your phone, respond with “Hello”. Do not give your number, even if requested, but ask what number the caller dialled. Answering machines are useful but not with the message “This is Miss Lily Larch, I’m away until Thursday, but do leave a message.” If you’re really worried, get a male friend or relative to record your message for you. Have a telephone extension in the bedroom. If you think there’s an intruder at night try banging a door, “switch on the lights... call out to an imaginary companion... ring the police as soon as you think it’s safe,” advise the Home Office.

Scams

With the computer age have come scams, ‘phishing’ and email cons, all cunning ways to try to gain bank or credit card details. Click on any ‘link’ and it could empty your bank account. No bank ever asks for confidential details over the Internet, so delete untouched any ‘updating our records’ requests, appeals to bank African fortunes, lottery draws or suspicious prize winnings. Identity fraud is also on the rise, so make sure you shred old bank statements or personalised offers to supply you with a credit card before you throw them in the bin.

Companion or guard dog?

A dog is a wonderful companion for a woman alone, but statistics show that many robberies take place in homes lived in by man’s best friend. Statistics also reveal that many more postmen than burglars are bitten by dogs!

Useful contacts

  • Police and Fire Brigade – local phone books;
  • www.virtualbumblebee.co.uk – police database of recovered stolen property;
  • Crimestoppers – tel: 0800 555 111; you can advise police – anonymously if preferred – of suspected crime;
  • Citizens’ Advice Bureaux – local phone books;
  • BT for advice on stopping telemarketing calls, blocking numbers etc.; for a BT recorded message: 0800 666 700; to speak direct: 0800 661441;
  • Age Concern – tel: 0800 009966, or locally for advice on security for the elderly at home;
  • Help the Aged, Senior Line tel: 0808 800 6565, or locally for advice on leading an independent life;
  • Personal alarm – enquire through your local council;
  • Nat. Neighbourhood Watch Assoc. promotes neighbourhood crime prevention – tel: 01707 638814;
  • Card Watch Campaign – tel: 0870 550 0005 for advice on safeguarding credit cards;
  • Suzy Lamplugh Trust, national charity for personal safety – tel: 020 7091 0014;  
  • www.banksafeonline.org.uk – computer scams or phishing;
  • Victim Support – local phone books or the police;
  • Trading Standards Offices or local council for consumer rights on doorstep sales etc.;
  • Office of Fair Trading – tel: 08457 224499 – or local council to report postal, phone and computer scams etc.